Whether you are filing your first insurance claim, or you’re an “old pro”, the process is usually confusing and frustrating. You may begin to feel like your insurance company is not really looking out for you as you’d expected. Adding to the confusion are the unscrupulous contractors who take advantage of distressed homeowners, especially after a major weather event.
Below are a few of the questions we often hear from property owners who are trying to navigate through the insurance claims process. If you ever have questions, please be sure to talk to your project manager. They are here to help you. Remember that Cox Residential works for you, not for your insurance company.